that's nice

COMMUNICATIONS

we'll meet you where you're at

Whether you’re looking for help with a single project or ongoing support, we’ll adapt to fit your needs, big or small. We work as an extension of your team, bringing the strategy, creativity, and support you need to make communications easier, calmer, and more effective.

We empower teams to overcome capacity challenges and reduce misunderstanding, all delivered with the experience, approach, and personality that make working with us feel… well, nice. 

our services

Explore our full range of services designed to help you move forward with confidence, wherever you’re headed next.

Content & Communications

Whether you need help writing a webpage, developing campaign messaging, or creating content across multiple channels, we provide practical support that helps your team communicate clearly and consistently. 

  • Communications planning
  • Campaign messaging strategy and development
  • Crisis communications
  • Writing for web, social media, print, reports, and media releases
  • Content planning

Creative & Design

Strong communication needs strong visuals. We create practical, professional design assets that help your message stand out, build recognition, and create a consistent experience for your audience.

  • Graphic design
  • Campaign materials and collateral
  • Brand visuals and templates
  • Photography

Web Design & Development

Your website should be easy to update, manage, and navigate. We support everything from day-to-day content updates and website maintenance to full redesigns, development, and content strategy.

  • Website updates and content management
  • Ongoing maintenance and support
  • Website audits
  • Content structure and writing
  • Website design and development

Process & Workflow Development

We help you build practical workflows, tools, and documentation that reduce bottlenecks, improve consistency, and support your day-to-day work.

  • Communications workflows
  • Social media management
  • Documentation and templates
  • Process audits

Internal Communications & Change Support

Change is easier when people understand what’s happening and why. We help you communicate change clearly, support transitions, and build internal alignment so initiatives move forward smoothly.

  • Internal communications planning
  • Staff messaging and updates
  • Change management support
  • Training and guidance

Public Engagement

Meaningful engagement helps people feel heard, informed, and included. We design thoughtful, accessible participation processes that help organizations gather input, build understanding, and make engagement easier to navigate, grounded in IAP2 best practices.

  • Public participation planning
  • Engagement strategy
  • Surveys and feedback collection
  • Reporting and engagement summaries

meet the team

We’re Savannah and Beckham, the team behind That’s Nice Communications. We’ve spent over a decade working inside small municipal communications teams, and understand the balance of strategic priorities, public expectations, and day-to-day demands. 

Savannah Mass, MA, BAA: Director & Creative Strategist

Savannah brings creativity, strategy, and energy to every project. With a Bachelor of Applied Arts in Visual Communications (Art and Design) and a Master of Arts in Marketing and Digital Communications, she has expertise in content creation, graphic design, social media strategy, campaign development, and process improvement. She thrives leading communications projects from strategy to execution and applies research-driven insights to help organizations connect with their audiences effectively.

Headshot of Savannah in a striped blue and white shirt, dark hair pinned up, and dark glasses.

Beckham Crann: Director & Digital Lead

Beckham brings a strategic and technical approach to communications, blending web development expertise with hands-on experience developing and implementing digital campaigns, social media, and stakeholder engagement. With a diploma specializing in software development, he has led website redesigns, intranet launches, and workflow process improvements to make organizational communication smoother and more effective. Beckham enjoys helping teams navigate change, create user-friendly digital experiences, and communicate in a way that’s both clear and engaging.

what clients are saying

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