that's nice

COMMUNICATIONS

our services

Explore our full range of services designed to help you move forward with confidence, wherever you’re headed next.

Communications & Strategy

We help you define your message, align your goals, and create practical strategies that guide your work and reduce confusion. Whether you need full communications planning or support navigating a complex issue, we bring clarity and structure to your approach.

  • Communications planning
  • Campaign and messaging strategy and development
  • Crisis communications

Content & Creative 

We create content and design that people can immediately understand and engage with. From writing and graphics to full campaign materials, we focus on clarity, consistency, and quality so your communications feel polished and easy to follow.

  • Writing (web, social media, print material, reports, media releases)
  • Graphic design
  • Campaign materials and collateral
  • Brand visuals and templates
  • Photography direction and asset creation

Web Design & Development

Your website should be easy to use, easy to update, and built for the people who rely on it. We design and develop modern, accessible websites that support your goals and make managing content simple.

  • Website development
  • Website design
  • Website audits
  • Content structuring and writing
  • Ongoing maintenance and support

Process & Workflow Development

We help you build practical workflows, tools, and documentation that reduce bottlenecks, improve consistency, and support your day-to-day work.

  • Communications workflows and intake processes
  • Social media management tools and calendars
  • Documentation and templates
  • Process audits

Internal Communications & Change Support

Change is easier when people understand what’s happening and why. We help you communicate change clearly, support transitions, and build internal alignment so initiatives move forward smoothly.

  • Internal communications planning
  • Staff messaging and updates
  • Change management support
  • Training and guidance

Public Engagement

Meaningful engagement helps people feel heard, informed, and included. We design and support participation processes that are thoughtful, accessible, and aligned with best practices, informed by our training and certification through the International Association for Public Participation (IAP2).

  • Public participation planning
  • Engagement strategy and tools
  • Surveys and feedback collection
  • Reporting and engagement summaries

meet the team

We’re Savannah and Beckham, the team behind That’s Nice Communications. We’ve spent over a decade working inside small municipal communications teams, and understand the balance of strategic priorities, public expectations, and day-to-day demands. We bring practical strategy, clear processes, strong content, and thoughtful website and digital support to help make communications easier, calmer, and more effective.

Savannah Mass, MA, BAA: Director & Creative Strategist

Savannah brings creativity, strategy, and energy to every project. With a Bachelor of Applied Arts in Visual Communications (Art and Design) and a Master of Arts in Marketing and Digital Communications, she has expertise in content creation, graphic design, social media strategy, campaign development, and process improvement. She thrives leading communications projects from strategy to execution and applies research-driven insights to help organizations connect with their audiences effectively.

Headshot of Savannah in a striped blue and white shirt, dark hair pinned up, and dark glasses.

Beckham Crann: Director & Digital Lead

Beckham brings a strategic and technical approach to communications, blending web development expertise with hands-on experience developing and implementing digital campaigns, social media, and stakeholder engagement. With a diploma specializing in software development, he has led website redesigns, intranet launches, and workflow process improvements to make organizational communication smoother and more effective. Beckham enjoys helping teams navigate change, create user-friendly digital experiences, and communicate in a way that’s both clear and engaging.

what clients are saying

connect with us

work that makes you say... oh, that's nice!work that makes you say... oh, that's nice!work that makes you say... oh, that's nice!work that makes you say... oh, that's nice